What is your Cancellation Policy?

We require at least 48 hours notice for cancellation of a rental. Our rental day starts at 9:00am. If a booking is cancelled with more than 48 hours notice the Non-Refundable Booking Deposit will be kept in your Buckeye Rentals account and can be applied against a future rental invoice.

If we are not notified 48 hours before 9:00am on the first day of the rental or if no notice is given at all, the Lessee will not be refunded their booking deposit.

In the case of unsafe weather conditions, as determined by Buckeye Rentals staff (such as sustained high winds or lightening), Buckeye reserves the right to refuse the rental because we feel it is unsafe to be out on the water. The rental can be rescheduled to another day and your booking deposit will be applied to the alternate rental day. Rescheduled rentals are subject to equipment availability, we do not cancel other customer’s rentals to accommodate an alternate day for a customer who has to reschedule.

Booking deposits for customers who reschedule 48 hours or more ahead of their rental do not expire, and can be applied to rentals the following year as well.